Laundry Services
Standard Wash & Fold
$25 per load (plus tax and fees)
Your standard service includes:
Washing
Drying
Neatly folding
Sorting and organizing
Hypoallergenic, fragrance-free detergent
Fragrance-free dryer sheets
Pickup and delivery within our base service area
Standard 48-business-hour turnaround
24-hour Rush Service
$35 Per Load*
Need your laundry back sooner?
Our 24-hour rush service is available for $35 per load (plus taxes and fees) subject to availability.
Rush orders receive the same thoughtful wash-and-fold care as our standard service, with an expedited turnaround. Rush service must be requested when scheduling and is not guaranteed until confirmed by Sara’s Suds.
Pickup & Delivery
Pickup and delivery are included in the $25- or $35-per-load price for customers within our base service area. (Plus tax and fees.)
Included Pickup & Delivery
Des Moines, Windsor Heights, West Des Moines, Clive, Urbandale, Johnston
Additional Pickup & Delivery Fee ($8)
Customers in the following communities can still use Sara’s Suds with an additional $8 non-refundable pickup and delivery fee deposit*:
Waukee, Norwalk, Altoona, Bondurant, Grimes, Ankeny
If you're unsure whether your address is within our service area, contact us before scheduling.
*The deposit is nonrefundable, and applied to the final bill.
What is considered a “load”?
One Load = One Simple Price
Our standard pricing is based on the load, rather than charging by individual items or weight. So what exactly counts as a load?
One load is one loosely filled 1.5-bushel laundry basket (approximately 19¼" × 18½" × 13½"). We process one basket at a time to ensure your laundry gets the proper cleaning and drying space it needs.
King-size comforters: One king-size comforter counts as one load. Maximum size is 90" × 102" and ½" thick.
Services & Considerations
Some items and situations may require additional consideration.
-
Comforters and blankets are accepted up to standard king size.
Oversized, unusually heavy or overstuffed bedding may require special consideration. Please contact Sara’s Suds before scheduling these items.
-
Select pet bedding can be included with your order.
Because of sanitation and equipment considerations, excessively soiled bedding or bedding containing large amounts of urine or feces cannot be accepted.
-
Appropriate delicate garments can be washed according to their care instructions. Please identify special-care items when scheduling.
Dry-clean-only items are not accepted.
-
Have garments that prefer less heat?
Hand-wash and hang-dry service is available for appropriate items. Please identify garments requiring hand-wash or hang-dry treatment when scheduling.
-
Sara’s Suds offers laundry services for select small businesses needing items such as towels, uniforms and other washable materials.
Restrictions may apply. Contact us to discuss your business's laundry needs.
-
Some laundry only comes around a few times a year—but when it does, there’s often a lot of it.
Sara’s Suds can help with select seasonal laundry needs, including:
Holiday linens
Guest bedding
Seasonal bedding
Other approved household linens
-
A Few Things We Can’t Put in the Wash
To protect your belongings, our equipment and our team, there are some items we cannot safely process.
We cannot accept:
Dry-clean-only garments
Excessively soiled items
Items containing large amounts of urine or feces
Items saturated with oils or chemicals
Items containing hazardous or harmful materials
Bedding larger than standard king size
Overstuffed bedding that cannot be safely processed
Overstuffed pillows
Moving blankets
Weighted blankets
We reserve the right to refuse any item that, because of its condition, size, weight or material, could damage equipment or create a safety concern.
A Few More Things to Know
To help us provide the best possible service and protect your belongings and our equipment, please keep the following in mind:
Stain removal is not guaranteed.
Dry-clean-only items cannot be accepted.
Items excessively soiled with urine, feces or other materials may be refused.
Items saturated with oils, chemicals or harmful materials cannot be accepted.
Bedding larger than standard king size cannot be accepted.
Overstuffed bedding or pillows may not be accepted.
Moving blankets and weighted blankets cannot be accepted.
Sara’s Suds reserves the right to refuse items based on their size, weight, condition or potential to damage equipment.
Please check all pockets before handing over your laundry. Sara’s Suds is not responsible for items left in pockets or lost personal items.
Pickup Appointments
Laundry must be ready for pickup by 10:00 AM on your scheduled pickup day. If your laundry is not ready by 10:00 AM, your deposit will not be refunded and the service will be cancelled.
Deposits & Payment
Card Storage & Payment Authorization:
I authorize Sara’s Suds to securely store my payment card through Square and charge the remaining balance for this laundry order once service is complete and before delivery. The final total will be based on the number of loads processed, selected services, disclosed pickup and delivery fees, and applicable taxes, minus my $10 booking deposit. Any additional services or charges outside the published pricing require my approval before processing.
A $10 nonrefundable deposit is required to secure your pickup. This deposit is applied toward your final bill—it is not an additional service fee.
Your final total is based on the number of loads processed, selected services, disclosed pickup and delivery fees, and applicable taxes. If your order differs from the information provided at booking, we will confirm any price adjustment with you before processing.
Once your laundry is complete, we charge your authorized card on file for the remaining balance after deducting your $10 deposit. Payment must be successfully processed before delivery. You will receive an itemized receipt showing your order total, deposit, and remaining payment.
If payment is declined, we will contact you to arrange another payment method. Delivery will be scheduled once payment is received.
Laundry must be ready for pickup by 10:00 AM on your scheduled pickup day. If it is not ready, your service will be canceled and your deposit forfeited.
If Sara’s Suds cancels your pickup and you choose not to reschedule, your deposit will be refunded.
What Might an Order Look Like?
-
Scenario 1: The Busy Family
A family with a full week of work, school and activities
The laundry has piled up, and nobody has time to spend the evening washing and folding.
They schedule 4 loads of standard wash-and-fold laundry with pickup and delivery in Des Moines.
4 loads × $25 = $100
Sara’s Suds picks up the laundry, washes and dries everything with fragrance-free products, neatly folds each load and returns it within the standard 48-business-hour turnaround.
Subtotal before applicable tax and fees: $100
Your $10 booking deposit is deducted from the final amount due. Pickup and delivery included.
-
Scenario 2: The Professional With No Time for Laundry
A busy professional who would rather spend their weekend doing almost anything else
They schedule 2 loads of everyday clothing and household laundry.
2 loads × $25 = $50
Because they're located in Waukee, an $8 pickup and delivery fee applies.
Laundry: $50
Pickup & delivery: $8Subtotal before applicable tax and fees: $58
Your $10 booking deposit is deducted from the final amount due.
-
Scenario 3: The Last-Minute Laundry Emergency
A customer who needs clean laundry back quickly
They have 3 loads that need to be turned around in 24 hours and request rush service.
3 loads × $35 = $105
If the customer is within the base service area, pickup and delivery are included.
Subtotal before applicable tax and fees: $105
24-hour rush service is subject to availability and must be confirmed by Sara’s Suds. Your $10 booking deposit is deducted from the final amount due.
-
Scenario 4: The Holiday Host
The family was just in town and now they have bedding to wash.
They have some bedding that won’t fit in the washer at home. 2 queen comforters and a king comforter.
3 loads × $25 = $75
If the customer is within the base service area, pickup and delivery are included.
Subtotal before applicable tax and fees: $75
Your $10 booking deposit is deducted from the final amount due.